How can I find out
my number?
Simply dial * # 100 # followed by SEND.
After a few moments, your number will be displayed on your phone.
Why do I get a dead tone when I make a local call?
Please make sure that you are dialing the
full dialing code for all calls you make from your mobile phone.
What is my PIN?
Ans: Vodafone's default voicemail PIN is
3333. If you haven't set a PIN, this is likely to be your PIN number.
If in doubt, you'll need to contact Vodafone customer services.
My phone is asking for a PUK what do I do?
The PUK (Personal Unblocking Key) code is
needed when a security PIN number has been entered incorrectly three
times. Please contact your service provider to request your PUK code.
Entering incorrect PUK code several times can permanently block the sim
card in your phone.
My phone is asking for a security code?
Nokia handsets have a default security code
of 12345 and most of the Motorola handsets have a default code of
000000.
Please contact your service provider if you are unable to unlock your
security code.
What do I need to get Video calling?
Ans: To get Video calling you need a Vodafone
live! 3G phone . The person you are Video calling will also
need a video phone.
What is Mobile TV?
It is a service that lets you watch a wide
variety of popular channels on your 3G Vodafone mobile.
How much do I need to pay for Mobile TV?
Vodafone TV 500 plan offers FREE TV for 6
months. The mobile TV pack must be selected at point of connection. The
TV Pack will be charged at the standard rate and is credited back to
the customer on a monthly basis. From month 7, the service is charged
at the standard rate unless cancelled at any time by the customer by
calling 191 from the handset.
What all is available on Mobile TV?
You can choose the following Tv packages:
• Sky News, sports and factual
Pack - £5 per month
• Sky Music and entertainment
Pack - £5 per month
• Vodafone Live! Variety Pack -
£3 per month
What is Vodafone Passport?
With Vodafone Passport you can use your
mobile abroad as often as you like. Whether you're a pay monthly or pay
as you talk customer* you just pay a 75p connection fee each time you
make a call and, after that, you're charged at your usual home tariff.
You can even use any inclusive minutes you have in your bundle.
How can I activate my Vodafone passport?
You just need to dial 5555 from your
Vodafone phone. It's free of cost.
Where can I use Vodafone Passport?
you can use it on Vodafone preferred
networks in various countries:
|
Country
|
Network
|
|
Albania
|
Vodafone Albania
|
|
Australia
|
Vodafone Australia
|
|
Belgium
|
Proximus
|
|
Czech Republic
|
Vodafone Czech Republic
|
|
France
|
SFR
|
|
Germany
|
Vodafone Germany
|
|
Greece
|
Vodafone Greece
|
|
Hungary
|
Vodafone Hungary
|
|
Ireland
|
Vodafone Ireland
|
|
Italy
|
Vodafone Italy
|
|
Japan
|
Vodafone Japan
|
|
Malta
|
Vodafone Malta
|
|
Netherlands
|
Vodafone Netherlands
|
|
New Zealand
|
Vodafone New Zealand
|
|
Portugal
|
Vodafone Portugal
|
|
Romania
|
Vodafone Romania
|
|
Spain
|
Vodafone Spain
|
|
Sweden
|
Vodafone Sweden
|
|
Switzerland
|
Swisscom Mobile
|
* If you're not
using any of these networks, or you're calling from a country that's
not the list, you'll be charged normal international rates.
